Web Summit Vancouver · May 14 · A2-54

Embed

Embed Mettara into your SaaS and let every customer operate your platform conversationally.

Mettara becomes a native layer inside your product. Customers can describe the outcome they want, and the AI executes through your existing APIs, permissions, and audit policies. You keep the experience, the data, and the relationship while removing friction and shortening time-to-value.

Why operators embed

  • Convert complex UI flows into single-sentence outcomes for every customer persona.
  • Reduce onboarding time and support load without building more docs or training videos.
  • Increase feature adoption by letting users ask for outcomes instead of hunting through menus.
  • Deliver a premium experience that feels like a concierge built into your platform.

What your customers feel

They can say, "Generate the onboarding report for Team X," "Find accounts likely to churn," or "Update the plan for our agency clients," and get results without learning your UI. Their confidence rises, and your product feels instantly more capable.

This is not a chatbot. It is a guided, accountable operator that uses your own systems to complete work.

How embedding works

Designed for SaaS operators

01

Drop-in interface

Embed the widget in your app shell, product surface, or admin console. The UI is styled to feel native and can be scoped per workspace or account.

02

Secure execution

Every action maps to your API, role permissions, and audit trails. Mettara uses your rules as the source of truth, so execution stays compliant and predictable.

03

Outcome telemetry

See what customers are asking for, which workflows are blocked, and where the product needs refinement. Use the insight to sharpen your roadmap and reduce churn.

Operator value

Mettara drives higher retention and expansion by letting customers reach outcomes faster. It turns support tickets into self-serve moments and creates a premium tier experience without adding headcount.

You stay in control: tone, permissions, tool access, and guardrails are defined by you and enforced in every execution.

Implementation reality

Integration starts with your most valuable workflows. We map core actions to your API, establish governance, and train the AI on your domain language. You can expand coverage as your teams see results.

No rip-and-replace. Your existing product stays intact while Mettara becomes the fastest path through it.

Embed once, elevate every customer journey.

If you operate a SaaS platform and want customers to move faster without learning another interface, Mettara is the conversational layer that unlocks that outcome.